Responsibilities:                                                                                                                

• Define global standards and develop policies, procedures, systems, and tools for MAPs and PSDS in line with regulations
• Ensure consistent implementation of governance standards across country organisations and global functions
• Lead enterprise-wide oversight for assigned processes, products, and services to ensure compliance and quality
• Drive continuous improvement initiatives and cross-functional projects to simplify and enhance governance practices
• Deliver training and learning opportunities to promote adherence and foster a collaborative, quality-focused culture
• Identify and mitigate quality and compliance risks in collaboration with Legal, Ethics, Risk & Compliance, and Patient Safety
• Promote change management and patient-centricity by aligning global and local governance efforts
• Establish internal controls and support audits, country exchanges, and self-assessments to monitor compliance
• Communicate effectively with senior leaders and present governance updates to global and local management boards
• Support corrective actions and global audit readiness to ensure inspection success and regulatory alignment

Essential for the role:

• Master’s degree in a scientific discipline
• 8+ years of experience in clinical, public health, or pharmaceutical industry roles
• Strong governance knowledge across medical affairs, drug development, patient safety, and compliance
• Proven leadership in global matrix teams and cross-functional project delivery
• Skilled in influencing senior stakeholders and facilitating strategic decisions
• High learning agility and commitment to continuous improvement
• Excellent communication across diverse audiences and organisational levels
• Strong relationship-building skills with internal and external stakeholders

Desirable for the role:

• Experience supporting global audits and inspections within a pharmaceutical or healthcare setting
• Familiarity with change management strategies to embed quality and compliance culture

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.